For motherboards, the ASRock sticker on memory slots was the reason for the guarantee exchange

For motherboards, the ASRock sticker on memory slots was the reason for the guarantee exchange

The introduction into the market of a new platform, which this season is Socket AM5, has traditionally faced some problems, but in the case of ASRock's mother's fees based on the AMD X670E logic set, it proved to be a specific defect, with users having difficulty separating a sticker that closes the memory slots. For those who fail to do the job themselves, the company is willing to exchange the mother's fee for a new one without the stickers.

This kind of "local drama" developed on the pages of the Reddit community, a general description of history is provided by TechSpot. Buyers of first copies of ASRock X670E Steel Legend's motherboards encountered difficulties in separating a sticker that covers all four slots for the installation of the operational memory modules. The manufacturer merely wanted to warn that the first launch of the system after the CMOS release could take up to six and a half minutes if the four memory modules on 32 Gbyte were installed.

This warning was supposed to prevent disgruntled users from using the guarantee because of the slow loading of the system, but ASRock's warning turned out to be another problem: the sticker was too close to the memory layers, it was not possible to remove it without preserving the adhesives that prevented the installation of the memory modules. Of course, it would have been easier to remove the sticker initially after heating the fain and using plastic cards as a blade, but someone had to deal with toothpicks and solvents.

As a result, ASRock had to recognize the problem as a guarantee and begin to exchange the fees with partially removed stickers for exactly the same new ones. Moreover, the slow initial load was not being updated by BIOS as early as last month, so the more recent amounts of motherboards of such stickers are not available at all. However, the conditions for the return of motherboards at outlets may vary from region to region, so some buyers may still have to deal with the leftovers of the sticker on their own.